DISCOVER OUR PROPRIETARY TWO-SIDED PARTNERSHIP TECHNOLOGY
GorillaMatrix® makes your success our mission.
GorillaMatrix, our proprietary two-sided partnership technology, is designed to guarantee that both our clients and our team win at scale. We implement rapid 360° feedback loops to gather your feedback and internal data to financially incentivise our team's performance without unconscious bias.
DISCOVER OUR PROPRIETARY TWO-SIDED PARTNERSHIP TECHNOLOGY
GorillaMatrix® makes your success our mission.
GorillaMatrix, our proprietary two-sided partnership technology, is designed to guarantee that both our clients and our team win at scale. We implement rapid 360° feedback loops to gather your feedback and internal data to financially incentivise our team's performance without unconscious bias.
DISCOVER OUR PROPRIETARY TWO-SIDED PARTNERSHIP TECHNOLOGY
GorillaMatrix® makes your success our mission.
GorillaMatrix, our proprietary two-sided partnership technology, is designed to guarantee that both our clients and our team win at scale. We implement rapid 360° feedback loops to gather your feedback and internal data to financially incentivise our team's performance without unconscious bias.
COMPONENTS OF OUR PROPRIETARY TWO-SIDED PARTNERSHIP TECHNOLOGY
Discover the three components of GorillaMatrix.
Scientifically engineered to drive better performance.
Discover the three components of GorillaMatrix. Scientifically engineered to drive better performance.
Discover the three components of GorillaMatrix. Scientifically engineered to drive better performance.
Client-success matrix™
People-success matrix™
Financial-success matrix™
CLIENT-SUCCESS MATRIX™
Your feedback counts. We integrate your scoring with our team's financial incentives.
Inspired by the lean manufacturing principles pioneered by Toyota, our technology incorporates your feedback to drive rapid iteration cycles. This ensures we adapt quickly and stay fully aligned with your goals. We’ve gamified the process by rewarding you with credits for your feedback as a token of our thanks.
Feedback channels
Feedback credits
Feedback request triggers
Live feedback implementation
tracking
coming soon
Role-specific performance metrics
NPS and CSAT collection
Client-success matrix™
People-success matrix™
Financial-success matrix™
CLIENT-SUCCESS MATRIX™
Your feedback counts. We integrate your scoring with our team's financial incentives.
Inspired by the lean manufacturing principles pioneered by Toyota, our technology incorporates your feedback to drive rapid iteration cycles. This ensures we adapt quickly and stay fully aligned with your goals. We’ve gamified the process by rewarding you with credits for your feedback as a token of our thanks.
Feedback channels
Feedback credits
Feedback request triggers
Live feedback implementation
tracking
coming soon
Role-specific performance metrics
NPS and CSAT collection
Client-success matrix™
People-success matrix™
Financial-success matrix™
CLIENT-SUCCESS MATRIX™
Your feedback counts. We integrate your scoring with our team's financial incentives.
Inspired by the lean manufacturing principles pioneered by Toyota, our technology incorporates your feedback to drive rapid iteration cycles. This ensures we adapt quickly and stay fully aligned with your goals. We’ve gamified the process by rewarding you with credits for your feedback as a token of our thanks.
Feedback channels
Feedback credits
Feedback request triggers
Live feedback implementation
tracking
coming soon
Role-specific performance metrics
NPS and CSAT collection
Client-success matrix™
People-success matrix™
Financial-success matrix™
CLIENT-SUCCESS MATRIX™
Your feedback counts. We integrate your scoring with our team's financial incentives.
Inspired by the lean manufacturing principles pioneered by Toyota, our technology incorporates your feedback to drive rapid iteration cycles. This ensures we adapt quickly and stay fully aligned with your goals. We’ve gamified the process by rewarding you with credits for your feedback as a token of our thanks.
Feedback channels
Feedback credits
Feedback request triggers
Live feedback implementation
tracking
coming soon
Role-specific performance metrics
NPS and CSAT collection
Client-success matrix™
People-success matrix™
Financial-success matrix™
CLIENT-SUCCESS MATRIX™
Your feedback counts. We integrate your scoring with our team's financial incentives.
Inspired by the lean manufacturing principles pioneered by Toyota, our technology incorporates your feedback to drive rapid iteration cycles. This ensures we adapt quickly and stay fully aligned with your goals. We’ve gamified the process by rewarding you with credits for your feedback as a token of our thanks.
Feedback channels
Feedback credits
Feedback request triggers
Live feedback implementation
tracking
coming soon
Role-specific performance metrics
NPS and CSAT collection
ENGINEERED TO DRIVE SUCCESS
Our unique partnership model is built with your success in mind. We guarantee your results matter.
Our unique partnership model is built with
your success in mind.
We guarantee your results matter.
96
96
%
Average CSAT score
per month
2.7
2.7
x
Faster goal
achievement
3
3
x
Faster implementation
of client feedback
93
93
%
%
Average team
performance score
BUILT-IN PERFORMANCE INCENTIVES
Backed by empirical data, GorillaMatrix® ensures our team is only rewarded when you succeed, so we're always accountable.
Backed by empirical data, GorillaMatrix® ensures our team is only rewarded when you succeed, so we're always accountable.
To maintain a high level of service, we scientifically engineered our technology and performance incentive schemes to drive better results. Our technology automatically analyses 50+ data points and metrics to continually improve performance. Here are some specific examples:
Client-success matrix™
People-success matrix™
Financial-success matrix™
KPIs
How we try harder
How our internal profit sharing makes your results count
Quality Performance Index (QPI)
Our technology automatically triggers requests for you to score each team member on a scale of 1-10 and provide written feedback after task completion or at specific periods, such as after we publish a report or at the end of each quarter.
By scoring our performance, we continuously refine our work to meet your brand’s standards and achieve better outcomes.
On-time delivery
We use robust processes and automation to streamline workflows and minimise routine work, so our team remains laser-focused on delivering outstanding results efficiently.
This efficient process guarantees quicker campaign rollouts and faster results.
Customer Satisfaction (CSAT)
At specific periods, such as after we publish a report or at the end of each quarter, we ask you to rate your satisfaction with our performance to help us gauge how well our services met your expectations.
Your feedback allows us to identify both successful strategies and areas for improvement, which helps us refine our processes to better serve your needs.
Net Promoter Score (NPS)
At specific periods, such as after we publish a report or at the end of each quarter, we measure how likely you are to recommend our services through Net Promoter Score (NPS) surveys.
This helps us identify our strongest advocates and understand where we can drive improvement, which enables us to strengthen relationships and deliver even greater value for your business.
Client-success matrix™
People-success matrix™
Financial-success matrix™
KPIs
How we try harder
How our internal profit sharing makes your results count
Quality Performance Index (QPI)
Our technology automatically triggers requests for you to score each team member on a scale of 1-10 and provide written feedback after task completion or at specific periods, such as after we publish a report or at the end of each quarter.
By scoring our performance, we continuously refine our work to meet your brand’s standards and achieve better outcomes.
On-time delivery
We use robust processes and automation to streamline workflows and minimise routine work, so our team remains laser-focused on delivering outstanding results efficiently.
This efficient process guarantees quicker campaign rollouts and faster results.
Customer Satisfaction (CSAT)
At specific periods, such as after we publish a report or at the end of each quarter, we ask you to rate your satisfaction with our performance to help us gauge how well our services met your expectations.
Your feedback allows us to identify both successful strategies and areas for improvement, which helps us refine our processes to better serve your needs.
Net Promoter Score (NPS)
At specific periods, such as after we publish a report or at the end of each quarter, we measure how likely you are to recommend our services through Net Promoter Score (NPS) surveys.
This helps us identify our strongest advocates and understand where we can drive improvement, which enables us to strengthen relationships and deliver even greater value for your business.
Client-success matrix™
People-success matrix™
Financial-success matrix™
KPIs
How we try harder
How our internal profit sharing makes your results count
Quality Performance Index (QPI)
Our technology automatically triggers requests for you to score each team member on a scale of 1-10 and provide written feedback after task completion or at specific periods, such as after we publish a report or at the end of each quarter.
By scoring our performance, we continuously refine our work to meet your brand’s standards and achieve better outcomes.
On-time delivery
We use robust processes and automation to streamline workflows and minimise routine work, so our team remains laser-focused on delivering outstanding results efficiently.
This efficient process guarantees quicker campaign rollouts and faster results.
Customer Satisfaction (CSAT)
At specific periods, such as after we publish a report or at the end of each quarter, we ask you to rate your satisfaction with our performance to help us gauge how well our services met your expectations.
Your feedback allows us to identify both successful strategies and areas for improvement, which helps us refine our processes to better serve your needs.
Net Promoter Score (NPS)
At specific periods, such as after we publish a report or at the end of each quarter, we measure how likely you are to recommend our services through Net Promoter Score (NPS) surveys.
This helps us identify our strongest advocates and understand where we can drive improvement, which enables us to strengthen relationships and deliver even greater value for your business.
Client-success matrix™
People-success matrix™
Financial-success matrix™
KPIs
How we try harder
How our internal profit sharing makes your results count
Quality Performance Index (QPI)
Our technology automatically triggers requests for you to score each team member on a scale of 1-10 and provide written feedback after task completion or at specific periods, such as after we publish a report or at the end of each quarter.
By scoring our performance, we continuously refine our work to meet your brand’s standards and achieve better outcomes.
On-time delivery
We use robust processes and automation to streamline workflows and minimise routine work, so our team remains laser-focused on delivering outstanding results efficiently.
This efficient process guarantees quicker campaign rollouts and faster results.
Customer Satisfaction (CSAT)
At specific periods, such as after we publish a report or at the end of each quarter, we ask you to rate your satisfaction with our performance to help us gauge how well our services met your expectations.
Your feedback allows us to identify both successful strategies and areas for improvement, which helps us refine our processes to better serve your needs.
Net Promoter Score (NPS)
At specific periods, such as after we publish a report or at the end of each quarter, we measure how likely you are to recommend our services through Net Promoter Score (NPS) surveys.
This helps us identify our strongest advocates and understand where we can drive improvement, which enables us to strengthen relationships and deliver even greater value for your business.
Client-success matrix™
People-success matrix™
Financial-success matrix™
KPIs
How we try harder
How our internal profit sharing makes your results count
Quality Performance Index (QPI)
Our technology automatically triggers requests for you to score each team member on a scale of 1-10 and provide written feedback after task completion or at specific periods, such as after we publish a report or at the end of each quarter.
By scoring our performance, we continuously refine our work to meet your brand’s standards and achieve better outcomes.
On-time delivery
We use robust processes and automation to streamline workflows and minimise routine work, so our team remains laser-focused on delivering outstanding results efficiently.
This efficient process guarantees quicker campaign rollouts and faster results.
Customer Satisfaction (CSAT)
At specific periods, such as after we publish a report or at the end of each quarter, we ask you to rate your satisfaction with our performance to help us gauge how well our services met your expectations.
Your feedback allows us to identify both successful strategies and areas for improvement, which helps us refine our processes to better serve your needs.
Net Promoter Score (NPS)
At specific periods, such as after we publish a report or at the end of each quarter, we measure how likely you are to recommend our services through Net Promoter Score (NPS) surveys.
This helps us identify our strongest advocates and understand where we can drive improvement, which enables us to strengthen relationships and deliver even greater value for your business.
According to an article by De Cremer & Tao (2015) in Harvard Business Review, profit sharing transforms individual ambitions into intrinsic motivation to serve the company's purpose. For us, this means serving you. Our technology guarantees everyone's commitment to your growth by putting your goals front and centre.
BENEFITS OF OUR TWO-SIDED PARTNERSHIP TECHNOLOGY
We go above and beyond to create and maintain a
powerful cycle of shared success.
We go above and beyond to create and maintain a powerful cycle of shared success.
We go above and beyond to create and maintain a powerful cycle of shared success.
We go above and beyond to create and maintain a powerful cycle of shared success.
Benefits for clients
We reward you with credits that can be applied as discounts on our services every time you score our team or provide written feedback as a token of our thanks.
Our technology automatically matches specialists to your campaigns based on historical ratings from similar businesses and your unique needs, so you always have the right people on the team.
Our team's financial incentives are directly tied to your success, making us fully accountable in helping you achieve your goals.
Benefits for our team
Our team is financially rewarded through automated incentive structures that recognise and compensate the value they bring to each client’s business.
We provide ongoing training and mentorship to ensure every team member is constantly improving in their role.
Our automated resource management and asynchronous workflows allow our global teams to work from anywhere, at any time, without the risk of burnout.
How to get started
See our technology work its magic. Get started today.
Talk to an expert
01
Learn more about our model
Learn more about
our model
Discover how our unique two-sided partnership technology works, and explore the full range of marketing services we offer to SMBs, enterprises, and agencies.
02
Choose a plan
Discover our transparent pricing and save up to 15% when you opt for two or more services. Our flexible plans let you accurately forecast your costs.
03
Schedule a call
Book a call with us, and we’ll provide you with a free consultation to understand your goals and discuss which of our services can best support your growth.
Talk to an expert
Talk to an expert
Talk to an expert
Talk to an expert
Talk to an expert
Talk to an expert
Frequently asked questions
You’ve got questions about GorillaMatrix. We’ve got answers.
You’ve got questions about GorillaMatrix. We’ve
got answers.
01
What kind of feedback can I provide?
You can score each team member's performance on a scale of 1 to 10 at key stages and/or provide role-specific or general feedback through the client portal. Get in touch with us for more details.
02
Do you take a cut of my revenue?
Yes. Once the strategy document we prepared is ready, we ask you to review, edit, and approve every stage of our GorillaAudit® process before anything is
posted. We use a centralised project management platform and create a cloud-based content calendar, which we share with you for editing and approval prior
to post scheduling.
03
How frequently can I provide feedback?
Feedback requests are automatically sent through WhatsApp at key stages, but you can provide feedback at any time that works for you or request that we complete the scoring on your behalf. Here are some examples of standard feedback triggers:
Upon the completion of specific tasks or project milestones
After key meetings or strategy sessions
After receiving performance reports or project updates
On a quarterly basis
Please note that there are no penalties for infrequent submissions.
For more details, please visit our pricing page.
01
What kind of feedback can I provide?
You can score each team member's performance on a scale of 1 to 10 at key stages and/or provide role-specific or general feedback through the client portal. Get in touch with us for more details.
02
Do you take a cut of my revenue?
Yes. Once the strategy document we prepared is ready, we ask you to review, edit, and approve every stage of our GorillaAudit® process before anything is
posted. We use a centralised project management platform and create a cloud-based content calendar, which we share with you for editing and approval prior
to post scheduling.
03
How frequently can I provide feedback?
Feedback requests are automatically sent through WhatsApp at key stages, but you can provide feedback at any time that works for you or request that we complete the scoring on your behalf. Here are some examples of standard feedback triggers:
Upon the completion of specific tasks or project milestones
After key meetings or strategy sessions
After receiving performance reports or project updates
On a quarterly basis
Please note that there are no penalties for infrequent submissions.
For more details, please visit our pricing page.
01
What kind of feedback can I provide?
You can score each team member's performance on a scale of 1 to 10 at key stages and/or provide role-specific or general feedback through the client portal. Get in touch with us for more details.
02
Do you take a cut of my revenue?
Yes. Once the strategy document we prepared is ready, we ask you to review, edit, and approve every stage of our GorillaAudit® process before anything is
posted. We use a centralised project management platform and create a cloud-based content calendar, which we share with you for editing and approval prior
to post scheduling.
03
How frequently can I provide feedback?
Feedback requests are automatically sent through WhatsApp at key stages, but you can provide feedback at any time that works for you or request that we complete the scoring on your behalf. Here are some examples of standard feedback triggers:
Upon the completion of specific tasks or project milestones
After key meetings or strategy sessions
After receiving performance reports or project updates
On a quarterly basis
Please note that there are no penalties for infrequent submissions.
For more details, please visit our pricing page.
01
What kind of feedback can I provide?
You can score each team member's performance on a scale of 1 to 10 at key stages and/or provide role-specific or general feedback through the client portal. Get in touch with us for more details.
02
Do you take a cut of my revenue?
Yes. Once the strategy document we prepared is ready, we ask you to review, edit, and approve every stage of our GorillaAudit® process before anything is
posted. We use a centralised project management platform and create a cloud-based content calendar, which we share with you for editing and approval prior
to post scheduling.
03
How frequently can I provide feedback?
Feedback requests are automatically sent through WhatsApp at key stages, but you can provide feedback at any time that works for you or request that we complete the scoring on your behalf. Here are some examples of standard feedback triggers:
Upon the completion of specific tasks or project milestones
After key meetings or strategy sessions
After receiving performance reports or project updates
On a quarterly basis
Please note that there are no penalties for infrequent submissions.
For more details, please visit our pricing page.
Our partnership technology
is scientifically engineered to put your success front and centre.
Fight us or join us.
Our partnership technology
is scientifically engineered to put your success front and centre.
Fight us or join us.
Our partnership technology
is scientifically engineered to put your success front and centre.
Fight us or join us.
Talk to an expert
DISCOVER OUR PROPRIETARY TWO-SIDED PARTNERSHIP TECHNOLOGY
GorillaMatrix® makes your success our mission.
GorillaMatrix, our proprietary two-sided partnership technology, is designed to guarantee that both our clients and our team win at scale. We implement rapid 360° feedback loops to gather your feedback and internal data to financially incentivise our team's performance without unconscious bias.
DISCOVER OUR PROPRIETARY TWO-SIDED PARTNERSHIP TECHNOLOGY
GorillaMatrix® makes your success our mission.
GorillaMatrix, our proprietary two-sided partnership technology, is designed to guarantee that both our clients and our team win at scale. We implement rapid 360° feedback loops to gather your feedback and internal data to financially incentivise our team's performance without unconscious bias.
We are on a mission to make marketing results matter.
For Enterprises
Get early access
Get early access
Get early access
For Resellers
We are on a mission to make marketing results matter.
For Enterprises
Get early access
Get early access
Get early access
For Resellers
We are on a mission to make marketing results matter.
For Enterprises
Get early access
Get early access
Get early access
For Resellers
We are on a mission to make marketing results matter.
Pricing
For SMBs
For Enterprises
For Resellers
Partnership technology
Company
Get in touch
We are on a mission to make marketing results matter.
For Enterprises
Get early access
Get early access
Get early access